Shipping
Freight Solutions
STORMTECH’s three North American distribution centers allow delivery anywhere within the continental United States and Canada within 4 business days. Inventory stocked at our Dallas, Vancouver and Toronto locations is accessible to our U.S. customers duty free. While placing orders online, please review the inventory available at both distribution centers and select the one best suited for your needs from an inventory and logistical standpoint.
FREE FREIGHT
No cost ground freight anywhere in North America for orders over $300.
SAME DAY SHIPPING
Most orders confirmed before cut off time will be shipped out that same day.
NOTES
- All orders are shipped duty free from our Dallas, Vancouver or Toronto Distribution Centers.
- Subsidized Freight Rates are based on gross order value - excluding decoration charges and applicable discounts.
- Transit times are estimated based on major city center destinations when shipped from our Dallas distribution center. Additional transit time may apply to remote areas, or on larger LTL shipments.
- STORMTECH is not liable for any delays in delivery beyond our control including but not limited to weather, natural catastrophes, or labor stoppages.
- Rates above exclude Alaska, Puerto Rico, and Hawaii. Please call for a quote when shipping to these locations.
- Transit times may vary based on distribution point; Dallas D/C, Vancouver D/C or Toronto D/C.
< $300 - Ground: $20 | > $300 - Ground: FREE |
< $300 - Expedited: $30 | > $300 - Expedited: 5% |
< $300 - Air: $40 | > $300 - Air: 7% |
* All orders will be shipped via STORMTECH’s carrier of choice, prepaid to the customer, unless otherwise requested. If requested to use the customer’s carrier of choice the above subsidized freight rates will not apply.
To determine if LTL shipping is feasible, we ask the following questions:
- Is the ship to location listed on this PO able to accept wrapped pallet deliveries?
- Is there a loading dock? If no, is a power tailgate required?
- Is a pallet jack required?
- Is a delivery appointment required? If yes, please provide contact details that we can share with the carrier.
Loading dock: A loading dock is required for shipments exceeding the capacity of small parcel services like UPS or FedEx. It facilitates the unloading of palletized large shipments from freight trucks, which lack lift gates. A commercial loading dock allows trucks to back up and roll out the pallet using a pallet jack.
Tailgate delivery: For destinations that don’t have a loading dock, shipments too large for a courier van typically necessitate a tailgate delivery. This involves a truck equipped with a motorized tailgate to lower the pallet to ground level. Adequate space is required for the truck to maneuver, and additional assistance may be needed to bring the shipment indoors.
In the event that pallet deliveries are not accepted, Stormtech can ship via loose parcel carriers such as FedEx or UPS. In these instances, some cartons may be delayed in transit by the carrier. Stormtech is not responsible for carton or transit delays.